一、投诉信
dear ______,
①i am ______(自我介绍). ②i feel bad to trouble you but i am afraid that i have to make a complaint about.
③the reason for my dissatisfaction is ______(总体介绍). ④in the first place, ______(抱怨的第一个方面). ⑤in addition, ______(抱怨的第二个方面). ⑥under these circumstances, i find it ______(感觉)to______(抱怨的方面给你带来的后果).
⑦i appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and i would like to have this matter settled by ______(设定解决事情最后期限). ⑧thank you for your consideration and i will be looking forward to your reply.
yours sincerely,
li ming